Knowing the ropes of getting and using a PAC (Porting Authorisation Code) comes in handy when you fancy switching your mobile service provider without bidding adieu to your trusty phone number.
What is a PAC Code
A Porting Authorisation Code is a unique alphanumeric code that allows you to transfer your mobile phone number from one service provider to another within the UK. It’s essential to have it at hand when you want to switch providers but don’t want the hassle of changing your phone number.
How to Get a PAC Code
How to Use a PAC Code
When you obtain your code, it will come with an expiration date. Save your PAC code together with the date.
Contact your new mobile service provider and inform them you want to transfer your existing number. They will ask for your PAC code.
Provide the new provider with the code before the expiration date.
Your new provider will initiate the number transfer process, which usually takes one working day. You’ll still be able to use your old number during this time.
Once the transfer is complete, your old contract will be terminated, and your number will be active with the new provider.
How long does a PAC code last
Typically, a PAC code is valid for 30 days. It’s crucial to use it within this timeframe; otherwise, it may expire, and you’ll need to request a new one from your old provider.
How to get a code from your old provider
To get a Porting Authorization Code (PAC) from various mobile network providers in the UK, you typically need to follow a similar process. Here’s how to obtain a PAC code from different providers:
How to get a PAC code from Vodafone
📞 Call Vodafone customer service on 191 from your Vodafone mobile or 03333 040 191 from any other phone.
How to get a PAC code from O2
📞 Call O2 customer service on 202 from your O2 mobile or 0344 809 0222 from any other phone.
How to get a PAC code from EE
📞 Call EE customer service on 150 from your EE mobile or 0800 956 6000 from any other phone.
How to get a PAC code from Three
📞 Call Three customer service on 333 from your Three mobile or 0333 338 1001 from any other phone.
How to get a PAC code from GiffGaff
- Log in to your GiffGaff account on their website.
- Navigate to the “My Account” section.
- Select “Settings” and then click on “Leave GiffGaff.”
- Follow the instructions to obtain your code.
How to get a PAC code from Lebara
📞 Call Lebara customer service on 5588 from your Lebara mobile or 0207 031 0791 from any other phone.
How to get a PAC code from LycaMobile
📞 Call LycaMobile customer service on 322 from your LycaMobile or 0207 132 0322 from any other phone.
PRO TIP: Before switching, make sure that you are out of any contract obligations with your current provider before requesting a PAC code to avoid early termination fees.
FAQ
What happens if I text PAC at 65075?
If you text “PAC” to 65075, you will receive a reply message from your mobile service provider containing your Porting Authorisation Code. This code is essential if you want to switch your mobile service provider while keeping your existing phone number. It allows you to initiate the number transfer process to your new provider.
How will I know when my PAC code has worked?
You’ll know your code has worked when your old mobile service provider informs you that your contract with them has been terminated. Additionally, your new mobile service provider will notify you when your old number is successfully transferred to your new SIM card and is ready to use on their network.
Do I need a new SIM with PAC code?
No, you do not need a new SIM card when requesting a PAC code, as it’s linked to your phone number, not your SIM card.
Can I keep the same phone number without the same SIM card?
Yes, you can keep the same phone number without using the same SIM card. Once you have the code, you can provide it to your new mobile service provider along with your new SIM card. They will then transfer your existing phone number to the new SIM card on their network.
Can I keep my old number with SIM only?
Yes, you can keep your old phone number when switching to a SIM-only plan. Here’s how it works:
1. Request a PAC code from your current mobile service provider. You can usually do this by contacting their customer service or through your online account.
2. Once you have the code, purchase a SIM-only plan from your new provider. They will provide you with a new SIM card.
3. Provide your new SIM card details and the code to your new provider. They will transfer your old phone number to the new SIM card and their network.
4. The number transfer process typically takes one working day to complete. You can continue using your old SIM card and phone number during this time.
5. Once the transfer is successful, your old contract with the previous provider will be terminated, and your old phone number will be active on your new SIM-only plan.
What is the difference between PAC and STAC?
The main difference between PAC and STAC codes is their purpose. PAC codes are used to keep your existing phone number when switching providers, while STAC codes are used to terminate your current service without retaining your old number.
Back to you
Remember that PAC codes are your key to keeping your existing phone number while enjoying the benefits of a new provider. Always keep track of the expiration date and initiate the transfer process promptly for a seamless switch.
