The rise of eSIMs in the UK

eSIMs have actually been around for over ten years, but it’s only now that they’re becoming more common in the UK. Unfortunately, many UK companies still aren’t fully on board with them, but hopefully, with green practices becoming more urgent, things will change soon. In this piece, we’ll walk you through the benefits of using eSIM and how you can get the most out of this next-gen digital goody, with a spotlight on sustainable practices.

So, what exactly is an eSIM?

An eSIM is the digital version of the SIM card we’re used to in our phones, except it’s embedded right into the device. It handles all your calls, texts, and data, just like the regular SIM, but without any physical card. Instead, there’s this tiny chip tucked away inside your phone or other gadgets like smartwatches or tablets that can handle these virtual SIMs. And get this: you can buy eSIMs online and activate them by scanning a QR code, and boom, they’re ready to go in no time. Easy peasy!

In the UK, leading network providers such as EE, Vodafone and Three have already rolled out eSIM services across various devices, including smartphones, tablets, wearables, and laptops. This proactive adoption demonstrates a collective commitment from both provider and consumer to implement technologies that are not only next-gen but also demonstrate eco-consciousness.

Benefits of eSIMs

We’ve already established that eSims are an eco-conscious alternative to the traditional SIM card, as they don’t require manufacturing, packaging and transport. So when you buy an eSIM, you automatically choose a sustainable option, making it nice for you and the planet.

Your new eSIM will come in handy when you need more than one service on your device and will shine especially when you’re jetting off somewhere. Why is that? Because an eSIM doesn’t require physical insertion and removal and connects differently to the way your traditional SIM does. This means you can easily switch between network providers without needing a physical SIM swap, which removes the hassle altogether. That also means that the days of the dual-sim phones and the “where do I put my extra sim card panic” will be long gone once you switch to eSIM.

For example, iPhones currently allow adding up to 8 eSIMs on a single device so you can say goodbye to that headache forever. They’re an amazing invention for users as they remove all the pain points we experience with physical SIM cards. Without much further ado, here’s what you get when you decide to switch to eSIM:

Convenience – With eSIMs, users can activate new plans or switch carriers directly from their devices, eliminating the need for physical SIM cards and lengthy activation processes. ✔️

Flexibility – eSIMs enable users to easily switch between different mobile plans or operators without the hassle of obtaining and installing a new SIM card. ✔️

Space-saving – By removing the need for physical SIM slots, eSIM technology allows for sleeker device designs and more internal space for other components. ✔️

International Roaming – eSIMs facilitate hassle-free international travel by allowing users to connect to local networks without needing physical SIM swaps. ✔️

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Is my device compatible with eSIMs?

You got to this bit and realised how awesome eSIMs are, but you don’t feel like buying a brand new device to give it a go; fair enough, and chances are that you might not even need to. Here’s a list of devices compatible with eSIM on Apple and Android:

iPhone XR/XS/XS Max	iPhone 12/Mini/Pro/Pro Max
iPhone SE 2 (2020)	iPhone 13/Plus/Pro/Pro Max
iPhone SE 3 (2022)	iPhone 14/Plus/Pro/Pro Max
iPhone 11/11 PRO	iPhone 15/Plus/Pro/Pro Max

Google Pixel 2/2XL	Google Pixel 5/5a
Google Pixel 3/3XL	Google Pixel 6/6a/Pro
Google Pixel 3a/3aXL	Google Pixel 7/7Pro
Google Pixel 4/4XL	Google Pixel 8/8Pro
Google Pixel 4a/4aXL	Google Pixel Fold

Samsung Galaxy S20/20+/20+5G/Ultra	Samsung Galaxy Z Flip
Samsung Galaxy S21/5G/Ultra 5G	Samsung Galaxy Z Flip3 5G
Samsung Galaxy S22/22+/22 Ultra	Samsung Galaxy Z Flip4
Samsung Galaxy Note 20/Ultra 5G	Samsung Galaxy S23/+/Ultra
Samsung Galaxy Fold	Samsung Galaxy S24/+/Ultra
Samsung Galaxy Z Fold 2 5G/Fold 3 5G	Samsung Galaxy Z Fold 4

Which network providers offer eSIMs in the UK?

Only eight mobile providers currently offer eSIMs in the UK; however, things will likely change soon as the need for eSIMs has increased considerably in the past year.

It’s good to know that out of the eight, Lyca and Vodafone also have the option to switch to eSIM without getting a regular sim card first.

What about eWaste management

eSIM technology revolutionises connectivity and plays a crucial role in addressing electronic waste (e-waste) management challenges. E-waste refers to discarded electronic devices and components which pose environmental and health risks when improperly disposed of.

The adoption of eSIMs contributes to eWaste reduction in several ways

🧩 Elimination of physical SIM cards

By eliminating the need for physical SIM cards, eSIM technology reduces the production and disposal of plastic and metal components associated with traditional SIM cards.

🧩 Extended device lifespan

eSIMs promote device longevity by enabling easy network switching and software updates, reducing the likelihood of premature device replacement due to connectivity issues.

🧩 Reduced packaging waste

With eSIM-enabled devices, manufacturers can streamline packaging by eliminating the need for SIM card trays and adapters, reducing packaging waste generated during manufacturing.

How can we reduce our eWaste

As consumers embrace virtual sims, there are several steps you can take to reduce e-waste further.

• Opt for devices that are compatible with eSIMs: when purchasing new devices, choose models that support virtual sim technology to minimise the environmental impact of traditional SIM cards.

• Recycle old devices responsibly: when upgrading to eSIM-enabled devices, ensure that old devices are recycled responsibly through certified eWaste recycling programs to prevent hazardous materials from entering landfills.

• Donate or trade-in old devices: Consider donating or trading in old devices that are still functional to extend their lifespan and reduce e-waste generation.

Back to you

It’s safe to say that virtual sims are a game-changer for staying connected. They offer such amazing convenience and flexibility, and they’re way better for the environment, too.

More network providers are jumping on board, and it’s not just about giving you the best connection. It’s also about tackling electronic waste, which is a big deal nowadays. It’s cool to see how technology can help us build a more sustainable future, right?

As your SIM-only contract nears its expiration date, you might be wondering about your options and what comes next. Unlike traditional mobile contracts that tie you to a specific device and provider for a fixed term, SIM-only contracts offer more flexibility. Here’s what you can expect when your SIM-only contract ends.

1. Contract Renewal

Many mobile providers offer the option to renew your SIM-only contract. This typically involves continuing with the same plan or selecting a new one that better fits your needs. Renewing your contract often comes with perks such as loyalty discounts or upgraded features.

2. Plan Changes

At the end of your contract, you have the freedom to review your current plan and make changes if necessary. You might decide to upgrade to a plan with more data or features, or downgrade to a cheaper option if your usage patterns have changed.

3. Provider Switch

One of the advantages of SIM-only contracts is the ability to switch providers easily. If you’re not satisfied with your current provider or you’ve found a better deal elsewhere, you can switch to a new provider without the hassle of being tied to a device contract.

4. Porting Your Number

You can request a number porting process if you want to keep your existing phone number when switching providers. This ensures you retain your familiar phone number even after switching to a new provider.

5. Rolling Monthly Basis

If you prefer not to commit to another contract, many providers offer the option to continue using your SIM-only plan on a rolling monthly basis. This means you can cancel or change your plan with relatively short notice.

6. Device Upgrade

Since SIM-only contracts don’t include a device, you have the flexibility to upgrade your phone separately at any time. If you’re due for a phone upgrade, you can purchase a new device outright or explore financing options through your provider.

7. Cancellation

If you no longer need mobile service or you’re looking to explore other options, you can cancel your SIM-only contract without penalties. This gives you the freedom to switch to a different provider or explore alternative mobile solutions.

When your SIM-only contract ends, you have several options to consider, ranging from renewing your contract with the same provider to switching to a new mobile provider altogether. Whether you’re looking to upgrade your plan, switch providers, or explore other mobile options, the end of your SIM-only contract marks a time of flexibility and choice.

Has your phone ever pulled a prank and demanded a PUK (Personal Unlocking Key) code out of the blue? Well, join the club! Whether you’ve entered your PIN wrong too many times or you’re trying a new SIM card, chances are you’ve had to deal with this conundrum before.

If you’ve ended up in this space, you’re probably looking for answers, so let’s help you find your PUK. We’ve gathered all the FAQs and hiccups you might bump into while tackling this so that you can skip the wild goose chase for answers.

What is a PUK Code?

A PUK code, or Personal Unlocking Key, is a unique 8 to 10-digit code provided by your mobile service provider. It is used to unlock your SIM card if you’ve entered your SIM PIN (Personal Identification Number) incorrectly multiple times, resulting in the SIM card becoming locked.

Unblock your phone in 3 easy steps

Check Your Mobile Phone Documentation: Your code is often provided by your mobile service provider when you first set up your SIM card. Look for any documentation that came with your SIM card or phone, such as a user manual, SIM card packaging, or a welcome letter from your provider. The code may be printed on one of these documents.

Contact Your Mobile Service Provider: If you can’t find your code in your documentation or have lost it, the next step is to get in touch with your mobile service provider. You can typically do this by calling their customer service hotline. When you contact them, be prepared to provide your account information and verify your identity, as they will need this information to give you the code. They will usually guide you through the process of unblocking your SIM card with the PUK code.

Online Account: Some mobile service providers also offer the option to retrieve your code through their online account management platforms. If you have an online account with your provider, log in and check if there is an option to view or request it online.

FAQ

1. Why Do I Need a PUK Code?

You need a PUK code to unlock your SIM card after it has been locked due to multiple incorrect PIN entries. This security feature is in place to protect your SIM card from unauthorized access.

2. Where Can I Find My PUK Code?

Your PUK code is provided by your mobile service provider. You can find it on your SIM card packaging, the card your SIM was attached to when you first received it, or by contacting your provider’s customer service.

3. How to get PUK code without calling customer service

If you’d rather not have a serenade with Beethoven’s piano while waiting on hold with customer service, you might want to start by inspecting your SIM card packaging. However, if that’s no longer an option, the quickest way is to go through your online account, as many providers offer the option to view your code in your account dashboard. (check for “Unlock SIM” or other similar options)

4. Can I Change My SIM PIN After Unlocking with a PUK Code?

Yes, after unlocking your SIM card with a PUK code, it’s advisable to change your SIM PIN to a new, memorable one through your phone’s settings.

5. What Happens If I Enter the Wrong PUK Code Multiple Times?

If you enter the wrong PUK code multiple times, your SIM card may become permanently blocked, and you’ll need to contact your mobile service provider to request a new SIM card.

6. How Long Is a PUK Code Valid?

PUK codes are typically valid indefinitely. You can use the same code to unlock your SIM card if it becomes locked again in the future.

7. Can I Get a PUK Code for a Different SIM Card?

PUK codes are, as the name suggests, personal. They’re tailor-made by your mobile service provider for each SIM card. Remember, no sharing – you can’t use one SIM card’s code to rescue another. It’s a SIM-card-exclusive party!

8. What If I Don’t Have Access to My PUK Code or SIM Card Packaging?

If you’ve lost your PUK code and don’t have access to your SIM card packaging, your best course of action is to contact your mobile service provider’s customer service. They will assist you in obtaining a new one.

Is PUK and PAC code the same?

Mobile codes can be daunting, but they don’t have to be. PINs, PUKs, STACs, PACs – that’s a lot of acronyms and random numbers to remember, and we often end up mixing them up anyway.

When you’re switching networks and unlocking your phone using a PUK, you’re only completing part of the process. If you intend to bring your existing number to your new network, you’ll also require a PAC Code. Worry not; there’s a speedy way to do it, and we show you exactly how to get your PAC code instantly regardless of your mobile network provider.

Back to you

PUK codes are like the secret keys to rescue your locked-up SIM card, especially if it’s been playing hide-and-seek with the PIN. Remember to keep it somewhere safe or your SIM might stage a permanent lockout party.

Knowing the ropes of getting and using a PAC (Porting Authorisation Code) comes in handy when you fancy switching your mobile service provider without bidding adieu to your trusty phone number.

What is a PAC Code

A Porting Authorisation Code is a unique alphanumeric code that allows you to transfer your mobile phone number from one service provider to another within the UK. It’s essential to have it at hand when you want to switch providers but don’t want the hassle of changing your phone number.

How to Get a PAC Code

How to Use a PAC Code

How long does a PAC code last

Typically, a PAC code is valid for 30 days. It’s crucial to use it within this timeframe; otherwise, it may expire, and you’ll need to request a new one from your old provider.

How to get a code from your old provider

To get a Porting Authorization Code (PAC) from various mobile network providers in the UK, you typically need to follow a similar process. Here’s how to obtain a PAC code from different providers:

How to get a PAC code from Vodafone

📞 Call Vodafone customer service on 191 from your Vodafone mobile or 03333 040 191 from any other phone.

How to get a PAC code from O2

📞 Call O2 customer service on 202 from your O2 mobile or 0344 809 0222 from any other phone.

How to get a PAC code from EE

📞 Call EE customer service on 150 from your EE mobile or 0800 956 6000 from any other phone.

How to get a PAC code from Three

📞 Call Three customer service on 333 from your Three mobile or 0333 338 1001 from any other phone.

How to get a PAC code from GiffGaff

• Log in to your GiffGaff account on their website.
• Navigate to the “My Account” section.
• Select “Settings” and then click on “Leave GiffGaff.”
• Follow the instructions to obtain your code.

How to get a PAC code from Lebara

📞 Call Lebara customer service on 5588 from your Lebara mobile or 0207 031 0791 from any other phone.

How to get a PAC code from LycaMobile

📞 Call LycaMobile customer service on 322 from your LycaMobile or 0207 132 0322 from any other phone.

PRO TIP: Before switching, make sure that you are out of any contract obligations with your current provider before requesting a PAC code to avoid early termination fees.

FAQ

What happens if I text PAC at 65075?

If you text “PAC” to 65075, you will receive a reply message from your mobile service provider containing your Porting Authorisation Code. This code is essential if you want to switch your mobile service provider while keeping your existing phone number. It allows you to initiate the number transfer process to your new provider.

How will I know when my PAC code has worked?

You’ll know your code has worked when your old mobile service provider informs you that your contract with them has been terminated. Additionally, your new mobile service provider will notify you when your old number is successfully transferred to your new SIM card and is ready to use on their network.

Do I need a new SIM with PAC code?

No, you do not need a new SIM card when requesting a PAC code, as it’s linked to your phone number, not your SIM card.

Can I keep the same phone number without the same SIM card?

Yes, you can keep the same phone number without using the same SIM card. Once you have the code, you can provide it to your new mobile service provider along with your new SIM card. They will then transfer your existing phone number to the new SIM card on their network.

Can I keep my old number with SIM only?

Yes, you can keep your old phone number when switching to a SIM-only plan. Here’s how it works:

1. Request a PAC code from your current mobile service provider. You can usually do this by contacting their customer service or through your online account.

2. Once you have the code, purchase a SIM-only plan from your new provider. They will provide you with a new SIM card.

3. Provide your new SIM card details and the code to your new provider. They will transfer your old phone number to the new SIM card and their network.

4. The number transfer process typically takes one working day to complete. You can continue using your old SIM card and phone number during this time.

5. Once the transfer is successful, your old contract with the previous provider will be terminated, and your old phone number will be active on your new SIM-only plan.

What is the difference between PAC and STAC?

The main difference between PAC and STAC codes is their purpose. PAC codes are used to keep your existing phone number when switching providers, while STAC codes are used to terminate your current service without retaining your old number.

Back to you

Remember that PAC codes are your key to keeping your existing phone number while enjoying the benefits of a new provider. Always keep track of the expiration date and initiate the transfer process promptly for a seamless switch.

We’ve all been there: from nearly having a heart attack thinking we lost our phone only to find it later in the most obvious place to seeing it roll down your pocket and taking a tumble onto the stairs. And the comical part is that we don’t really think about mobile phone security until something like this happens.

Whether we like it or not, mobile phones have become our most used and trusted devices. We store our entire lives in it, from photos of our cats to sensible information such as bank details and other private documents. We often link our social media to our shopping accounts, use various payment methods across different platforms, and eventually create an active and traceable digital presence.

How to protect your mobile phone from hackers

It’s incredible how our mobile phones have transformed our lives in the last decade. We’ve embraced this new way of living with such enthusiasm, enjoying the benefits of increased efficiency, savings, and safety. However, like with anything, there are some risks to be aware of. So, let’s explore some mobile phone security best practices and how to make our devices super secure from the inside out!

1. Don’t postpone updates: don’t be like Sarah

Meet Sarah, a busy professional who relies heavily on her smartphone for work and personal communication. Sarah is always on the go and often postpones software updates, thinking they’re a hassle and can wait.

One day, while browsing the web on her phone, Sarah unknowingly visits a compromised website that exploits a security vulnerability in her outdated OS. The malicious website installs malware on her phone, and the rest is history.

The Consequences:

• Hackers access her email accounts and social media profiles, using them to send spam or phishing messages to her contacts.

• Her bank accounts are compromised, leading to unauthorised transactions and financial losses.

• Her personal information, including sensitive photos and documents, is exposed and possibly used for identity theft.

• Sarah’s work-related data, such as confidential emails and documents, is at risk, potentially harming her professional reputation.

2. Use Strong, Unique Passwords/PINs

Strong passwords and pins are an absolute must for mobile phone security. Protecting your cat pics and your gran’s cookie dough recipe with a password like 1234 is one thing, but when you add bank details to the equation, it just becomes dangerous.

In other words, if you care about your mobile security, you will avoid using passwords and easily guessable pins, such as birthdays and other memorable public dates.

3. Lock your screen, activate biometrics & 2FAs

Biometrics still sounds like something of a James Bond movie, as this cutting-edge scanner technology sold exclusively to special service intelligence. Luckily, you don’t have to be in a spy movie to use biometrics nowadays; you only need a smart device and a few spare minutes to set it up.

What is biometrics exactly?

Biometrics is the science of measuring and analysing your unique physical and quirky behavioural traits for identification purposes. This includes features like the holy trinity that protects your phone, such as face recognition, voice recognition and fingerprints.

How safe are biometrics?

Biometric authentication on your phone is generally safe and convenient for everyday use. However, following best practices, keeping your device updated (remember Sarah?), and using backup authentication methods for added security are essential. Additionally, be mindful of privacy considerations and stay informed about any potential security vulnerabilities or updates related to biometrics on your specific phone model.

What about 2FAs?

2FA, or two-factor authentication, is one of the simplest ways to reinforce your digital shield significantly. All secure platforms use it nowadays, from your email account to your bank, and this is your sign to set that up right now if you haven’t. This also includes your cloud storage accounts such as Google Drive, iCloud, One Drive, etc.

Setting up biometrics and 2FAs on your mobile phone makes for an almost flawless shield against attacks.

4. Beware of phishing, smishing and vishing

You can be an absolute wizard when it comes to mobile phone security, do all the right things, and still fall for the newest scams. Remember, if a deal sounds too good to be true, then it most likely is.

You can report any scam attempts that involve your mobile device, whether phishing (emails), smishing (SMS) or vishing (voice calls), on the National Fraud & Cyber Crime Reporting Centre website.

5. Install apps from trusted sources only

Only download apps from official app stores like Google Play Store (Android) or Apple App Store (iOS). Avoid sideloading apps from unknown sources.

6. Use a VPN for mobile phone security

Consider using a reputable VPN (Virtual Private Network) to encrypt your internet connection, especially when using public Wi-Fi networks. If you don’t fancy paying for a VPN subscription, you can try plenty of free ones, but make sure you read their terms & conditions before installing.

We spoke to our in-house mobile wizz about the benefits of using a VPN, and here’s what they shared:

“Lately, I’ve been travelling abroad quite a bit with my work, and I often can’t rely on roaming data allowance, so I am left with no choice but to connect to public Wi-Fi networks. I would not even dare dream of connecting without a VPN. This encryption is especially important when using public Wi-Fi networks, which are notoriously vulnerable to cyberattacks. As a bonus, I get to prevent advertisers from tracking my online activity and avoid being bombarded with beauty ads just because I ordered some shampoo from Boots. In short, it masks your IP and encrypts your internet connection. What’s not to like?” – Liala, telecoms expert

7. Back-up, back-up and more back-up your data

Nobody wants to think about the worst-case scenario, such as a stolen mobile phone or a cyberattack, but it’s good to prepare for it. Always back up your phone’s data to a secure cloud service or an external device to prevent data loss in case of a security breach.

Cloud service subscriptions can be quite costly in the long run (depending on the space needed), so many mobile users tend to store only the most needed docs and files using the free cloud space that usually comes with the phone. And if you need more, you can always stretch that allowance by paying for more space or be crafty and spread the free cloud storage that comes with your email (i.e. Google Drive) using more than one account.

However, this can be tiresome in the long run, especially if you’re one to take a lot of photos and videos, so if you don’t feel like paying for cloud storage, back it up on an external drive. If worst-case scenarios ever happen, you’ll be happy to have it all in one place.

PRO TIP: Encrypt your device’s storage if it’s not done automatically.

8. Review app permission and disable your Wi-Fi and Bluetooth when not using

Apps often request access to various device features and data, including your camera, microphone, location, contacts, etc. Your mobile phone security is at risk anytime you’re not reviewing app permissions.

Why is it important to review app permission?

Reviewing app permissions is vital for safeguarding your privacy, security, and data. It allows you to control what personal information you share with apps, minimise security risks, reduce data collection for advertising purposes, prevent unwanted intrusions, and ensure legal compliance with data protection regulations. Regularly reviewing and managing permissions on your apps provides peace of mind and empowers you to maintain control over your mobile phone security.

Leaving Wi-Fi and Bluetooth enabled when you’re not using them can expose your device to potential security risks. Cybercriminals may attempt to exploit these connections to gain unauthorised access to your device or intercept data. Disabling them when not needed adds an extra layer of security.

PRO TIP: Your location privacy can be compromised even when the apps are not open, so make sure you review location permission based on your wants and needs.

9. Enable “Find my phone”

Most smartphones have built-in tracking features. Enable “Find My iPhone” on iOS devices or “Find My Device” on Android. The “Find My Phone” option is like a magic button that helps you find your phone when it gets lost or, worse, stolen.

So, when you activate it, and your phone goes missing, you can use another device (like a computer or someone else’s phone) to make your lost phone play a sound or show you on a map exactly where it is.

Having “Find My Phone” active can also help the police in some situations. If you believe your phone has been stolen, you should report it to the police and share the location information with them. The police may be able to use this information to:

1. Locate Your Phone: They can track the phone’s location to help recover it.
2. Investigate Theft: If your phone was stolen, the police can use the location data as evidence to investigate the theft.
3. Identify Suspects: If the phone is in the possession of a suspect, the police may be able to identify and apprehend the person responsible.

Disclaimer: the police can only use this information with the appropriate legal procedures and permissions. Mobile phone security includes privacy laws that protect your phone’s location data, and law enforcement agencies must follow legal procedures to access it. Additionally, the level of assistance you can expect from the police may vary depending on your location and local law enforcement policies.

PRO TIP: Enable Remote Wipe – in case your phone is lost or stolen, enable remote wipe functionality so you can erase your data remotely.

10. Physically protect your phone

We all know that friend who carries a battered phone. It’s not exactly stylish and practical, and it gives off a bit of a clumsy vibe. When they try to show you a picture of their baby, you find yourself squinting through the maze of dead pixels and cracked glass, but you manage a polite smile and say, “Oh, how adorable!”

It goes without saying that it’s essential to promptly address a smashed phone, as the damage can worsen over time and potentially affect the phone’s functionality. Depending on the severity of the damage, you may need to replace the screen or the entire phone to restore it to proper working condition.

Back to you

Shielding your mobile device from cyber baddies and accidental tumbles with sturdy cases and security updates is the norm to stay safe in the digital world. Follow this simple list of best practices, and make sure you share anything you find interesting with your amigos. Until next time

Stay safe!

Picture this: You’re gallivanting overseas, far from the cosy confines of your home Wi-Fi. How do you text your loved ones back home, navigate the maze of Google Maps, or share your epic adventures on social media?

Ideally, you’d have your roaming sorted out before travelling abroad, but we’re only human here. In the whirlwind of packing and planning, we sometimes miss the essentials. Most of the time, switching a toggle button in your phone settings will do the trick, but some troubleshooting requires a bit more as we’ll discover.

So, What Exactly is Data Roaming?

Data roaming is like your phone’s passport to the global internet party. When you venture beyond the UK, your trusty mobile buddy ditches its usual hangout and mingles with local mobile networks. This allows you to keep texting, Googling, and posting to your heart’s content.

Now, while data roaming is your globe-trotting sidekick, treating it like a precious resource is essential. Not all countries are equally generous hosts; some might charge you more for their services. So, be savvy and use it sparingly to avoid wallet woes.

Now that we’ve given you the heads up, let’s get you connected.

How to Unleash Data Roaming on Android and iPhone

For Android adventurers, open your Settings app and navigate to the Mobile Data toggle switch. Flip it on, and voilà! You’re now a data-roaming pro, ready to surf the global waves.

iPhone lovers, your journey begins in the Settings app as well. Navigate to Mobile Data and flick that top switch labelled Mobile Data. With this newfound power, your apps can roam the digital savannah.

What if you’ve switched the toggle and nothing happens?

“Have you tried turning it off and on again?”

– random geeky guy on the internet

Jokes aside, there are a few common troubleshooting you can do by yourself to make sure you’re back online while travelling abroad.

1. This one’s a no-brainer, but you should verify that you have an active international data roaming plan with your carrier. You may need to activate it before travelling. If your roaming is active but still have no luck, you can try the following:

• Adjust your phone’s network mode to “Automatic” to switch between available networks.
• If that didn’t work, you might need to manually select a network in your phone’s settings to ensure you’re connected to a compatible carrier.
• Also, you can make sure your Access Point Name (APN) settings are correctly configured for the network you’re using. You can find these settings on your carrier’s website.

Now that your mobile roaming is all working and you’re back online, it’s time to consider that cost! Roaming charges are the bane of every traveller, but it doesn’t have to be.

Information and planning are essential here. Firstly, you must find out if your provider charges a daily rate for using your phone abroad or charges per text, minute, or megabyte of data outside the UK. Some providers will charge you both if you exceed your monthly usage limit. You could find yourself facing a terrifying £6 per megabyte of data! Yikes!

Another thing to consider is that mobile networks have set limits on your data allowance while roaming. You might get less than what you enjoy back home. So, before you embark on your data expedition, consult your network to uncover the hidden costs of your journey.

Brexit and Mobile Data Roaming Charges

Is roaming still free in the UK? Before Brexit, EU roaming rules allowed you to use your phone’s goodies across 28 EU destinations without extra charges. But post-Brexit, things have changed. Technically, you can no longer enjoy the benefit of free EU roaming protection anymore.

Now, Brits might face roaming charges depending on their network. Many networks reintroduced charges, set dates for their return, or decided to keep roaming free for their customers. Chat with your network before heading to your next adventure to avoid any surprise bills.

Which UK mobile provider doesn’t charge extra for roaming in 2023?

As of 2023, the following UK mobile providers do not charge extra for roaming in the European Economic Area (EEA):

• O2
• giffgaff
• Tesco Mobile
• Asda Mobile
• iD Mobile
• SMARTY
• Lycamobile
• Lebara

These providers offer “roam like home” plans, meaning you can use your UK allowances of calls, texts, and data in the EEA without paying any extra charges. However, a fair usage policy may be in place, limiting the amount of data you can use while you’re away.

It is important to note that these providers may start charging for roaming in the future. So, checking with your provider before travelling to see their current policy is always a good idea. Network providers typically have this information available on their website, but you can always call them if you’re stuck.

Take Vodafone for example. You can quickly verify Vodafone roaming charges for all countries by following a mobile data roaming checker designed to give you all the mobile roaming fata information you need before travelling.

The best part is that most mobile networks nowadays offer special extras and goodie bags you can add to your deal for both contract and pay as you go. Just log-in to your account and follow the steps to get the best roaming deal for you. And if you don’t like what you find, you can always make a temporary or permanent switch.

For example, following the example above with Japan, the costs would be excessive for a regular budget, so considering going with a local provider or purchasing a portable wifi sounds like a sensible thing to do.

Here are some other UK mobile providers that offer roaming in the EEA but with some extra charges:

• EE
• Vodafone
• Three

These providers typically charge a daily fee for roaming, which can vary depending on the country you visit. They may also charge for calls, texts, and data or have a fair usage policy in place.

Roaming Charges Around the World

Are you curious about specific destinations? Let’s take a whirlwind tour!

Roaming in the EU: Some networks like O2, Giffgaff, and Lebara still offer free EU roaming in their plans. Others charge daily rates and extra fees if you go over your allowances. Always check the fine print.

Roaming Outside the EU: Venturing beyond Europe? Be prepared to open your wallet wider. The government added VAT to roaming charges outside the EU, potentially racking up bills over £100. Each network offers different add-ons and allowances, so research your options.

Roaming in Ireland: Northern Ireland is a free-roaming paradise since it’s part of the UK. The Republic of Ireland also extends this courtesy to UK visitors. Still, it’s wise to consult your provider for details.

Roaming in the US: Roaming in the US can be pricey, but some networks offer inclusive roaming packages. Vodafone, Three, O2, and Sky Mobile all have options, so choose wisely based on your needs.

Roaming in Turkey: Vodafone includes Turkey in its Xtra packages, but others charge extra for internet services. Be sure to check your network’s terms.

Roaming in India: Lebara’s plans include free roaming in India – a great deal for travellers to this vibrant country.

Roaming in Dubai (UAE): The UAE can be expensive for roaming. While some networks offer daily passes, costs can add up quickly. Look for options like Sky Mobile’s Roaming Passport.

Avoiding Roaming Charges: The Savvy Traveler’s Guide

Embrace Free Wi-Fi: Hunt down free Wi-Fi at hotels and cafes. Just watch out for time limits and coverage areas.

Roaming Add-ons: Many carriers offer affordable add-ons with data, texts, and minutes for your trip. Check with your network for details.

Mind Usage Caps: Networks usually cap your roaming data allowance below your home limit. Don’t opt out, or you might lose track of your spending.

Local SIM or eSIM: Consider buying a local SIM or eSIM for better rates on calls and data, especially for longer stays.

EU Regulations: Not all countries follow EU usage caps. For example, Turkey, Northern Cyprus, and Egypt have their own rules. Check before you roam.

Prepaid SIM or International SIM?

If your network doesn’t offer roaming where you’re going, explore international SIMs or local prepaid SIMs upon arrival. Each has pros and cons, so choose what suits your adventure best.

Data Roaming: To Roam or Not to Roam?

Data roaming isn’t just for jet-setters – it’s handy at home, too! Keep it on to enjoy a better mobile experience even in the UK’s hidden signal spots. When abroad, assess your options: use data roaming if it’s affordable, or stick to Wi-Fi if it’s not.

Back to you

So there you have it, fellow data adventurer! Armed with knowledge, you’re ready to conquer the world of mobile data roaming and keep those bills at bay. Safe travels, and may your mobile signal always be strong!

Safe travels, and may your mobile signal always be strong!