With so much of our lives taking place online, it’s crucial to have a broadband provider that can keep up with our demands. Sometimes this isn’t the case, and we have to deal with terrible internet speeds, frozen Zoom screens and lost data. Time to stop this nonsense and switch broadband – it’ll feel good.

Changing broadband providers may seem daunting, but it doesn’t have to be. By taking the time to research and compare options, you can find a provider that meets your needs and provides a better experience than your current provider.

In this article, we’ll discuss the most common reasons why customers choose to switch internet providers, why now is a good time to switch broadband, how to switch, and we’ll try to help you find the best internet deals for your needs.

Your sign to switch broadband now

Without much further ado, let’s dive into the top 10 reasons to switch broadband and see how many of these you deal with on a regular, if not daily basis.

1. Slow internet speed
2. Poor reliability
3. High prices
4. Poor customer service
5. Limited bandwidth
6. Limited data usage
7. Low to no perks
8. Poor coverage
9. Unreasonable contract terms
10. Outdated technologies

1. Slow internet speed

This one’s probably the number one pain point for users all across Europe (except Monaco and Romania – apparently, they have the best internet speeds over there).

But why is this such a spread issue? Let’s break down the most common factors that can contribute to slow internet speeds:

• Bandwidth limitations: The amount of bandwidth available to you can impact your internet speed. If you are sharing a network with other users or devices, and they are using up a lot of bandwidth, this can cause your internet to slow down.

• Network congestion: Heavy internet traffic, especially during peak usage hours, can cause network congestion. This means that the data you are trying to access or download competes with other user’s data for the same limited network resources, resulting in slower speeds.

• Distance from the router: The further you are from your Wi-Fi router, the weaker the signal strength will be. This can lead to slower internet speeds or even dropouts.

• Interference: Interference from other devices, such as microwaves or cordless phones, can interfere with your Wi-Fi signal and cause slower internet speeds.

• Outdated hardware: If your modem, router, or computer is outdated, this can contribute to slower internet speeds. Upgrading your hardware can help improve your internet speeds.

• Internet Service Provider (ISP) issues: If your ISP is experiencing technical issues or is having network problems, this can cause slower internet speeds for all users on the network.

What internet speed do I need?

The internet speed you need depends on the types of online activities you engage in and the number of devices that will be using your internet connection. Here are some general guidelines to consider:

It’s important to note that internet speed can be affected by factors like the type of connection you have, the quality of your modem and router, and network congestion in your area. It’s always a good idea to test your internet speed regularly to ensure you’re getting the speed you’re paying for.

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2. Poor reliability

Frequent outages or slow connection speeds can be a sign of poor reliability. It may be time to switch broadband provider if you can’t rely on your internet connection. But first, let’s explore the reasons behind your current internet provider’s poor reliability so you can avoid this scenario in the future:

• Your current internet provider has network issues – hardware failures, software bugs, or configuration errors can cause these issues.

• Your current internet provider experiences frequent fibre optic cable damage – the internet relies on a complex network of fibre optic cables to transmit data worldwide. These cables can be damaged by construction work, weather events, or other factors, leading to internet outages.

• Your current internet provider experiences frequent power outages – the internet also relies on a reliable electricity supply to power its infrastructure. If there is a power outage, the equipment that powers the internet may be affected, leading to an outage.

• Cyberattacks! Malicious actors can launch cyberattacks, such as Distributed Denial of Service (DDoS) attacks, which overwhelm websites or servers with traffic, causing them to crash or become unavailable.

• Human error – mistakes made by network engineers, such as misconfigurations or accidental cable cuts, can also cause internet outages.

• Internet congestion – during periods of high demand, such as when a large event occurs or during peak hours, the internet can become congested and slow down or become unavailable in some areas.

3. High prices

If we learnt anything from our experience as a price comparison platform, there is always a better deal for broadband.

Not all broadband deals are expensive, and prices can vary depending on a range of factors, such as location, provider, and the specific package you choose. Shopping around and comparing deals from different providers can help you find a more affordable option.

4. Poor customer service

This one’s downright embarrassing that still happens, but chances are you felt it on your own skin. Regardless if it happened only once or it’s a common occurrence, it’s time to move on.

Poor customer service can be frustrating, time-consuming, and unhelpful, leaving customers feeling angry and ignored. And it doesn’t end there, unfortunately.

A good example of poor customer service is also the long wait times for installation or repairs: when customers sign up for a new broadband service or need repairs, they may need to wait several days or weeks for an appointment. This can be inconvenient, especially if you work from home or rely on the internet for other important tasks.

5. Limited bandwidth

If you frequently use the internet for streaming, gaming, or other data-heavy activities, you may need a provider that offers higher bandwidth. See the internet speed table from number 1 for your reference.

6. Limited data-usage

This one’s a no-brainer: if your current provider imposes limits on the amount of data you can use each month, you may want to switch to a provider that offers unlimited data.

7. Low to no perks

Some providers offer additional benefits such as free access to streaming services, free routers or other perks that may be more valuable to you than your current provider’s offerings. Here are the most common perks you get when switch broadband provider:

1. Discounts or promotional offers  ➡ Check latest internet offers here
2. Cashback or gift cards  ➡ Check latest internet cashback here
3. Faster internet speeds  ➡ Check latest internet deals here
4. Freebies or extras  ➡ Check latest internet freebies here
5. Loyalty programs  ➡ Check latest internet loyalty programs here

8. Poor coverage

If your current provider doesn’t offer coverage in your area, or if coverage is poor, you may be able to find a better provider with better coverage in your area.

9. Unreasonable contract terms

If you’re unhappy with the terms of your current broadband contract, such as long contract lengths or hidden fees, you may want to switch to a provider that offers better contract terms.

10. Outdated technologies

If your current provider doesn’t offer the latest technology, such as fibre-optic broadband, you may be missing out on faster speeds and more reliable service.

Am I paying too much for broadband?

Why switch now?

Are you tired of slow internet speeds, constant buffering, and dropped connections? Are you fed up with your current broadband provider’s poor customer service and hidden fees? It’s time to switch broadband provider!

A new provider can offer faster speeds, more reliable connections, and better customer service to help you avoid those common pain points that you’ve been experiencing.

Moreover, switching providers can also save you money. Many providers offer promotions and discounts for new customers, allowing you to save on your monthly bill. This means you can get better service while paying less than you currently pay.

How to switch broadband provider

• Check your current contract to see if you are still under a fixed-term agreement. If you are, you may need to pay an early termination fee if you switch before the contract ends.

• Compare broadband deals for the features that are important for you, like internet speeds, data allowances, prices, perks, etc.

• Contact your new provider to sign up and set an installation date. Alternatively, you can use a switching platform like SWICC to do it for you.

• Contact your old provider and inform them that you want to cancel your service. They may try to persuade you to stay, so be prepared to negotiate or stick to your decision.

• Return any equipment, such as routers and modems.

• Check your final bill to ensure that you have not been charged for any services beyond the date you switched to your new provider.

Or skip some of the steps & let us do it for you…

We can help you switch broadband provider in a matter of a few clicks with a step-by-step guided service, or better yet, just leave it with us. All you have to do is fill out the form below, and one of our knowledgeable operators will contact you with the next steps. Hassle-free and absolutely free!

Full-fibre broadband, also known as fibre-to-the-premises (FTTP), is the latest and most advanced form of internet connection. It uses fibre-optic cables to provide faster and more reliable internet speeds compared to traditional copper-based connections.

Here is a short guide based on the most frequent questions to help you understand full-fibre:

What is full-fibre broadband?

Full-fibre broadband is an internet connection that uses fibre-optic cables to provide faster and more reliable internet speeds. Unlike traditional internet connections, which use copper-based cables, full-fibre uses a direct fibre-optic connection from the service provider to your premises.

How does full-fibre broadband work?

Full-fibre broadband works by using fibre-optic cables to transmit data as light signals. These signals travel along the cable at incredible speeds, providing faster and more reliable internet speeds compared to traditional copper-based connections.

What are the benefits of full-fibre?

Here are five main benefits of using full-fibre:

• Faster download and upload speeds

One of the biggest benefits of full-fibre is its speed. Full-fibre can provide download speeds of up to 1 Gbps (Gigabit per second) and upload speeds of up to 220 Mbps (Megabits per second). This is much faster than the speeds offered by traditional copper-based connections, which typically provide download speeds of around 50 Mbps.

• More reliable connection

Full-fibre provides a more reliable connection than traditional copper-based connections. Since the signal is transmitted using light rather than electrical signals, there is less interference and signal degradation, resulting in a more stable and reliable connection. This is especially important for businesses that operate on a consistent internet connection.

• Lower latency, providing a better gaming and streaming experience

Full-fibre broadband has lower latency compared to traditional broadband connections. Latency is the time it takes for data to travel from your device to the internet and back. With full-fibre, latency is typically lower than 20ms, making it ideal for online gaming and streaming, where a fast and responsive connection is essential.

• The ability to support multiple devices simultaneously

This means that everyone in the household or business can enjoy fast and reliable internet connection without experiencing any lags or buffering. This feature is particularly useful for households or businesses with multiple users who require a consistent and fast internet connection.

• Future-proof, with the ability to support emerging technologies such as 5G, virtual reality and augmented reality

These technologies require high-speed and reliable internet connectivity to function correctly. Full-fibre provides faster internet speeds, lower latency, and more reliable connections compared to traditional connections, making it an ideal option to support these technologies.

How do I get full-fibre broadband?

You can check if full-fibre broadband is available in your area by contacting your service provider or by using an online postcode checker. You can contact your service provider to sign up for a plan that suits your needs if it’s available.

Full fibre broadband providers

1. BT
2. Virgin Media
3. CityFibre
4. TalkTalk
5. Hyperoptic
6. Gigaclear
7. Zen Internet
8. Vodafone
9. Plusnet
10. Sky Broadband

How much does full-fibre broadband cost?

The cost depends on the service provider and the plan you choose. However, it is generally more expensive than traditional broadband connections due to the higher speeds and reliability it provides.

When is full fibre coming to my area?

You can check with your local internet service provider (ISP) to find out if they offer full-fibre broadband in your area or if there are any plans to roll it out soon. Alternatively, you can check online broadband availability maps, which may provide information on the availability in your area.

Keep in mind that the rollout of full-fibre broadband is an ongoing process, and it may take some time for it to become available in all areas.

Full fibre in my area

With full-fibre broadband, you can enjoy faster download and upload speeds, a more reliable connection, and lower latency. This means you can browse, stream, and download content seamlessly and without any buffering. You can also enjoy a better online gaming experience with faster and more responsive connections.

We encourage you to switch to our full-fibre broadband package to experience these benefits first-hand. Check below if it’s available in your area and start swiccin’.